Privacy Policy and T&Cs

The OnVenture website is kept up to date and uses a secure socket layer encryption (SSL) to ensure all data transmitted across the internet is encrypted. The database and website files are held on a server in a secure datacentre protected both physically and electronically by a security process.

In all instances, we do not share your data with any third party (unless otherwise stated) and only use it in direct relevance to the reason it was given to us in the first place.

In all instances, we are happy to share with you what personal data we might have, and you can contact us by phone or in writing at the details above.

Contact Forms:

We use contact forms on our website, this means that if you wish to contact us you can use the forms.

The form(s) will ask you for your name, phone number and email address. 

This is how we process your information:

You will be asked if this is OK to process this information before submitting the form. Because we need this information to respond effectively, we will not process the form without your permission.

Once you have submitted the information, it will send an email to us where we will respond to you appropriately. We will delete the email when the enquiry has reached an end.

How we store your information:

In some cases, we keep a version of the contact form in our website database so that we can ensure we have a copy of your original contact.

How we use your information:

We only use your data in conjunction with the enquiry you made.

Your right to control your personal information:

You may choose to restrict the collection or use of your personal information.

You have the right to ask us to change or remove your personal information from our database at any time. You also have the right to request a copy of the information we hold about you in an easily accessible format and to have any inaccuracies corrected or removed.

To do this, please write to us at OnVenture,  3 Wherry Quay, Ipswich IP4 1LG or email

Social media interactions

Should you interact with OnVenture via social media, we may collect some of your social media content, such as posts, comments or pictures, when it is in the public domain or when it has been sent to us in a private message.


We use Google Analytics to track the number of visitors to our site. We have ensured that the data collected using Google Analytics is anonymous and that IP anonymization is employed.

This is how we process your data

Under the definitions outlined in the GDPR, we are the controller of data and not the processor of data. Google have an obligation to conform to the GDPR.

This is how we store your data

As Google is the data processor, they will have their policy on storing data, and we would encourage you to read their privacy policy.


We may use cookies to monitor how you use our site. A cookie is a small file that will ask permission to be stored on your computer’s hard drive. It records how you have used a website. When you return to that website, it can give you tailored options based on the information it has stored about your last visit.

We use cookies to help us understand how our website is used so that we can develop and improve its design, layout and function.

If you do not want us to use cookies in your browser, you can typically set your browser to reject cookies or alert you should a website attempt to put a cookie on your computer.

For information about disable cookies in your browser, please visit

Links to other websites

Our website may contain links to other websites. Such sites are not governed by this privacy policy and we cannot be responsible for the protection and privacy of any information that you provide to that site. Please review the privacy statement applicable to every website and mobile app you visit.

Changes to this privacy policy

We may amend or update this privacy policy from time to time and we recommend you check it periodically. If we make material changes to this policy, we will endeavour to provide you with notice before these changes take effect.

Contact us

If you have any questions regarding your personal information or this privacy policy, or if you wish to make a complaint, please contact us at OnVenture,  3 Wherry Quay, Ipswich IP4 1LG or email